Stephen Morgan

Managing Director, Squiz UK

DAY ONEMonday 26th October 20099.15am - 10.00am

Stephen has over 10 years experience in the document, content and knowledge management business. Before Squiz he worked for American Express, Canon and ran an international network of offices for Wilcom.

"Everything Old is New Again"

Squiz has been very busy opening offices in Europe and now the USA. Both markets hold lessons for us but the main shock has been the shock of the old. What do we mean by this? In Europe Marketing Managers are embracing the concept of multi-vitiate testing and optimisation. This is an old idea being applied in a new way. Any direct marketer worth their salt knows how to run A/B testing and campaign optimisation by demographics, etc. It's just that now Marketers have the tool sets to apply these online in new and challenging ways. Likewise, in America, all we hear about is provision of services via a SaaS model. Again; an old idea being applied in new and exciting ways.

What this all adds up to is the realisation that the technology has matured. All the top systems like MySource Matrix allow us to do what we want on the web. The thinking now is about how these technologies can be applied to deliver ROI (return on investment) through increased sales, profitability and customer retention. This session looks at some of Squiz UK's clients in Europe and the USA as case studies to illustrate how they are applying old ideas in new and exciting ways to deliver better ROI from the web investments.

Vince Frost

Creative Director, Frost Design

DAY ONEMonday 26th October 200910.00am - 10.30am

A member of D&AD, ISTD and the AGI, Vince plays an active role in the world creative community, regularly lecturing at colleges and conferences. In the early 90s he became Pentagram London’s youngest Associate Director, and left in 1994 to set up Frost Design. In 2004 he made the move to Sydney, Australia, from where Frost continues to work for global clients and win international accolades.

Working on a diverse range of projects, from environmental graphics and exhibitions to magazine and book design, corporate identity, advertising and interactive design, Vince’s approach is all about coming up with exceptional ideas, based on listening carefully to the needs of each client and coming up with a bespoke solution – making each project the very best it can be.

Frost’s innovative use of photographic images and striking typography has been applied to a diverse range of projects, including the award-winning literary magazine Zembla, The Independent newspaper magazine, stamps for the Royal Mail and Australia Post, TV advertising for Tourism Northern Territory, exhibitions at the V&A, and setting up the look of the FT’s ‘the business’ magazine.

Great Design

"Vince will be talking about the diverse design produced by his Sydney studio, using examples of the award winning work to illustrate his ideas, inspiration and process from the light-bulb moment to the finished campaign."

Andrew Dickson

Web & Multimedia Developer, The Spastic Centre

DAY ONEMonday 26th October 200911.00am - 11.30am

Andrew is a Web and Multimedia Developer for the Spastic Centre of NSW. Andrew completed a Bachelors Degree in Design Computing at the University of Sydney and worked as a contract web developer and an in house developer for publishing houses in Sydney before joining The Spastic Centre in 2009.

You be the difference

Web technologies are a powerful way for not for profits to promote awareness, engage with their stakeholders, provide information and services, give their clients a voice, and promote channels for fundraising. The You be the difference website was commissioned by The Spastic Centre as part of Cerebral Palsy Awareness Week 2009. The goal of the site was to provide a platform for people with cerebral palsy, their family members and friends to tell their story as a means of affirming their contribution to the lives of others and raising awareness in the community. This session looks at the development process, some of the technological challenges faced within MySource Matrix and some of the lessons learnt.

Lisa Caswell

Technical Consultant Client Services Director, Squiz UK

DAY ONEMonday 26th October 200911.30am - 12.00am

Lisa started life in enterprise technology marketing for Hewlett Packard before joining Squiz, she is dedicated to client services across the Squiz UK and Europe offices and works with the Squiz UK Account Management team on delivering successful large web projects across a diverse client base.

Case Study - Hargreaves Lansdown

Hargreaves Lansdown is a FTSE 250 financial services company operating out of the UK. When they came to Squiz they had an extremely sophisticated website that delivered over 70% of their revenue! However, content was being managed in the same way as their application deployment which was slow and expensive.

The challenge?

To deliver an extremely dynamic site turning over tens of millions of pounds via MySource Matrix.

The solution?

Lisa's session will outline the requirements and outcomes of the Hargreaves Lansdown project, consisting of 2 phases of deliveries. The presentation will start with a look in to the business objectives of the FTSE 250 company and how these were then turned in to their objectives with Squiz for both of their sites, H-L Markets and H-L.co.uk.

Outcomes: 40,000 content managed pages. 100+ API calls per page. Complete separation of applications and content. A highly satisfied customer!

Jessica Gillet

Web Services Manager, AWM

DAY ONE Monday 26th October 200912.00pm - 12.30pm

Jessica Gillet is the Web Services Manager for the recently merged entity of Australian Wealth Management, IOOF and Australian Skandia.  The combined Group comprises a number of financial services businesses including IOOF, Bridges, Ord Minnett, Perennial Investments and Spectrum Super, each with their own individual websites.  Jessica is responsible for the management of these and the entire Group’s 20 plus public facing internet and intranet sites. Jessica has worked in the financial services industry for the past 10 years focusing on website management, content management, usability, information design and project management.

The AWM Journey with MySource Matrix

Gaining efficiencies in today’s environment is essential. With consolidation across industries now more than ever, companies are managing multiple brands and products. This often means multiple websites in a changing environment. We’ll take a look at the IOOF journey with Matrix and how IOOF has begun to consolidate all websites onto Matrix post merger. This will include some live demos on some of the sites and features which we have used to make managing the sites easier.

Micky Gough

National Support Manager, Squiz

DAY ONEMonday 26th October 20091.30pm - 2.00pm

Micky Gough has been a part of the Squiz Support team for three years. Prior to that, he has worked as an IT service desk coordinator, systems administrator, web application developer, TAFE teacher and church minister. Micky's focus is primarily in the Systems Administration support area, but he also actively troubleshoots MySource Matrix implementation issues and comes up with occasional bugfixes.

Help Desk

With a large and complex Content Management System like MySource Matrix, there are times when not everything goes as planned.  Some of these times require intervention by Squiz.  On other occasions a better understanding of how Matrix works will avoid unnecessary calls to Squiz Support.  Micky will be looking briefly at a number of issues that come up regularly in Squiz support that can be avoided with a little bit of know-how.

• View and download presentation
• View presentation on Youtube

Julian Taverner

Senior Web Developer - Christchurch Polytechnic Institute of Technology (CPIT)

DAY ONE Monday 26th October 20092.30pm - 3.00pm

Julian Taverner is the Senior Web Developer at CPIT, the South Islands largest Polytechnic. He is responsible for the Christchurch Polytechnic Institute of Technology (CPIT) public website & a variety of internal Staff & Students Intranets. Julian's focus is now on interaction with information. He is looking for ways to bringing the right information to those who need it, when they need it.

Information Integration with MySource Matrix

Julian’s presentation will focus around how CPIT have used REST web services to integrate MySource Matrix with their other information systems by both consuming REST feeds & using MySource Matrix to generate REST feeds. The presentation will also look how XML feeds were created to enable data stored in MySource Matrix to be ingested into MS Excel using Spreadsheet ML & into InDesign to enable publishing of printed material. Christchurch Polytechnic Institute of Technology (CPIT) is one of New Zealand's largest tertiary institutions educating about 30,000 students per annum. Over the past 100 years its IT infrastructure has evolved from punch card to PC, Centralised to Distributed. Along with this evolution a number of disparate IS solutions have been adopted (both open source and proprietary) fulfilling the role of SIS, LMS, Portal and Timetabling. CPIT's challenge now is to integrate these disparate technologies into a seamless environment for the Student.

Virginia Ryan

Department of the Environment, Water, Heritage and the Arts

DAY ONEMonday 26th October 20093.30pm - 4.15pm

The Living Greener website project manager, Virginia Ryan, is an Ex-Australian Army Cartographer and former Director of Information Systems and Web Mapping in Canberra for the Commonwealth. Early in 2006 with her husband and youngest child she made a sea-change to a new life in Tasmania. Working at the University of Tasmania (UTAS) 2006 to early 2008 Virginia was a member of the UTAS IT Management team and set up a PRINCE 2 based Project Management Office and among other projects managed the University's new Data Centre Relocation project from late 2006 to mid 2007. Her current role is with the Department of Environment, Water Heritage and The Arts (DEWHA) as ICT Advisor to the Living Greener website project.

User centered design meets PRINCE 2

On 21 August 2009 the Commonwealth Environment Minister, Peter Garrett launched the new Living Greener.gov.au website. With over 800 Commonwealth government websites in existence at the end of 2008 – hear how the Living Greener project team combined a user centered design approach with PRINCE 2 project management to develop a highly accessible website that provides information to help Australian increase their household energy efficiency.

Damien Quintal

Techincal Consultant, Squiz

DAY ONEMonday 26th October 20094.15pm - 4.45pm

Damien began his time at Squiz in December 2006 within the Sydney implementation team.  With his front-end coding background in hand, Damien was soon made a Technical Account Manager and began supporting some of Squiz's largest and most technical clients. Now a Technical Consultant, Damien has been the brains trust behind a number of highly technical, high-profile projects and is seen as the go-to person for anything Matrix by his peers.

MySource Matrix and Web 2.0

Often tagged as Web 2.0, user interaction and content sharing is the way of the web today. As more and more Matrix users become aware of the Web 2.0 tools that are available, the demand for integration of these tools into Matrix is on the rise. The purpose of this presentation is the display how Matrix can be used to integrate with a number of social media tools, such as Twitter, Facebook, Digg etc – from the very basic concepts to the more advanced and bleeding-edge ideas. In addition, this session will take practical, real world examples of current Matrix systems, and explain how these systems can be expanded upon to incorporate Web 2.0 functionality.

David Hawking

Chief Scientist, Funnelback

DAY TWOTuesday 27th October 20099.45pm - 10.30pm

Dr David Hawking is Chief Scientist at Funnelback Pty Ltd and an Adjunct Professor at the Australian National University in Canberra. David has been researching in the area of information retrieval since 1991, focusing on web and enterprise search. He led the CSIRO research program which resulted in the Funnelback technology and the successful spinoff in December 2005. David is a regular speaker at industry and academic events both in Australia and internationally. Details of his many scientific publications are at http://david-hawking.net/.

"Of Search and Searchability"

Effective search is a vital ingredient of successful content management. Failed search leads to lost productivity, reduced competitiveness and falling short of publishing, education and campaign goals. A successful search project requires effective result ranking, but must also respond to the needs of different audience groups and the fact that a high proportion of queries will be sub-optimal: too broad, too narrow, misspelled or just mis-targeted. Organisations and their managers can achieve success by helping customers, clients and employees to succeed in their information and service seeking activities. Network permitting, the talk will include a series of live demos illustrating how this has been done in a number of successful search projects.

Chris Horikx

Technical Consultant, Squiz

DAY TWOTuesday 27th October 200911.00am (Session A) & 12.00pm (Session B)

Chris Horikx is a Technical Consultant at Squiz where he has had over 3 years of technical experience with Squiz’ CMS, MySource Matrix. Chris completed a Bachelor of Computing Science and Technology spends most of his time quoting on, managing and building technical implementations with MySource Matrix.

Tips, Tricks & Shortcuts

The Authors & Editors session of Tips & Tricks contains content related pieces.  We will look at some items on configuring, administering and supporting MySource Matrix for authors, editors and approvers separately. The session finished up with some new features introduced in this area, since the last User Conference.

Tips, Tricks & Shortcuts

Advanced Users Tips & Tricks session contains advanced MySource Matrix pieces primarily to do with automation. We will look at some techniques that can help you with everyday and not-so-everyday functionality requirements. We will also go through some tricks that will help you to individualise pages outside of body content areas.

Greg Sherwood

Product Development Manager, Squiz.Labs

DAY TWOTuesday 27th October 20091.30pm - 2.00pm

Greg Sherwood is the Product Development Manager at Squiz Labs where he manages the MySource Matrix and MySource Mini development teams. Greg started at Squiz in 2001 and was part of the original MySource Matrix development team where he served as lead architect and developer. These days, he spends most of his time working on architecture and interface planning for MySource Mini and working towards MySource version 4. Greg is also a keen supporter of coding standards and quality assurance and is recognised in the PHP community as author of PHP_CodeSniffer,a key part of the standard PHP QA toolset.

"MySource Mini"

Nearly six months have passed since MySource Mini was launched; plenty of time for the development team to pack it full of even more innovative features. This live demonstration will show you a MySource Mini system capable of running up to five completely independent web sites, livetracking of content changes built right into the editor and embedded video and image gallery functionality that even MySource Matrix users will be envious of.

• Inline Editing
http://mini.squiz.net/features/inline-editing
• Movie Embedding
http://mini.squiz.net/features/movies
• Image Galleries
http://mini.squiz.net/features/image-galleries
• Track Changes
http://mini.squiz.net/features/track-changes