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John-Paul's session will give you an early look at how Squiz Suite can be used to satisfy a multitude of web management expectations and showcases the latest and most advanced Squiz CMS. See for yourself why Squiz Suite will quickly become the platform of choice for organisations seeking an innovative, agile and easy-to-use web management solution also perfect for enterprise deployments requiring additional configurability and integration. Featured functionality will include true in-line editing, image galleries, track changes, versioning and context-sensitive help.
Speaker Bio:
John-Paul Syriatowicz is the group Managing Director and co-founder of Squiz, the web solutions and supported open source people. John-Paul holds a B.Sc Hons 1st Class from the University of New South Wales (UNSW) and was awarded the Ishtvan Tork Prize for Neuroscience.In 1995 John-Paul took the opportunity to work with Internet start-up company Cyber Sydney, subsequently using that experience to form Squiz in 1998 with business partner Stephen Barker. In 2009 John-Paul directs a company now recognised as a leader in its field, boasting some 10 offices in 5 different countries and continues to steadily expand.
Synonymous with open source and effective web solutions for over a decade, Squiz has efficiently serviced the web needs of customers worldwide with deployment of the Squiz developed MySource Matrix Content Management System (CMS) and more recently the CSIRO developed Funnelback enterprise search technology.
John-Paul was acknowledged as the Ernst and Young Entrepreneur Of The Year for Technology and Emerging Industries Eastern Region 2009. Ernst & Young Entrepreneur Of The Year is the world’s most prestigious business award for entrepreneurs. The unique award makes a difference through the way it encourages entrepreneurial activity among those with potential, and recognises the contribution of people who inspire others with their vision, leadership and achievement.
In the world of SEO, most enterprises are usually transfixed on only gaining rankings ... after all, the only thing standing between you and world domination online is getting your desired keywords ranking on the first page of Google right? WRONG!!! Through utilising Google Analytics E-Web Marketing will demonstrate 10 crucial reports to measure and maximize your online potential.
Speaker Bio:
Jeff Yang has been involved in both retail sales and marketing for over 10 years and is an expert in delivering solution orientated SEO and SEM services to SME, national organisations and globally recognised corporations.
His past experience with clients such as Smeg, Polaroid, Casio, JVC, Alesco, Mercedes Benz, Lexus and BMW combined with his passion for delivering business success, allows him to implement holistic online marketing campaigns that are constantly measured, tested and improved. He achieves this by focusing on developing clear objectives, diligent research, generating qualified traffic, and increasing sales.
E-Web Marketing is the only search marketing agency to be listed in the current BRW Fast 100 list. With their own website currently ranking number 1 on Google Australia for the search term "SEO", E-Web Marketing is recognised as one of the leaders in the industry with clients such as Fitness First, ACP Magazines, Kennards Self Storage, Grant Thornton, UNSW and many more.
Jeff is excited about SIUC 2010 and looks forward to sharing his insights into SEO and online marketing with you.
An Intranet needs to provide accurate, timely, and relevant content - building on existing organisational information rather than reinventing the wheel. The launch of our Intranet in early 2010 was the culmination of a five year dream, interrupted by a few of challenges, including our Head Office burning to the ground. Other challenges and successes included convincing senior management to invest in web systems, user engagement in the process and integrating with our new DMZ, Human Resources database, Active Directory and Google Mini.
Speaker Bio:
Andrew Dickson Andrew is a Software Design Engineer for the Spastic Centre of NSW. Andrew completed a Bachelors Degree in Design Computing at the University of Sydney and worked as a contract web developer and an in house developer for publishing houses in Sydney before joining The Spastic Centre in 2009.
Maria Greenwood Maria has been the Web Coordinator at The Spastic Centre for the past 5 years. Maria previously worked at the Human Sciences Research Council, developing their intranet, and the Multimedia Education Group at the University of Cape Town, researching innovative use of web-based technology in tertiary education.
The Web is one of the primary tools used by Marketing Managers and Communications Managers to meaningfully engage with people in their markets. These can be as diverse as constituencies, partners, customers, or shareholders. How do Online Marketing teams get to know the real people that come to their sites? How do they then provide the right online content or service? How do they bring the right visitors to their sites and then provide a compelling and satisfying experience? And how do their organisations deal with the shift of Web ownership, away from the IT department, to the Marketing team? In short, this session deals with how Online Marketing teams find out what people want, and how they give it to them.
Speaker Bio:
Jaco Swart is the Website Manager in the Marketing Department of Tait Radio Communications. He used to be an electronics designer in the aviation industry, and was a technical author for a few years. Jaco defected from Development to Marketing in 2004. Although he’s kept around because he understands the cross-functional aspects of the Web, he likes Information Architecture and Content Design best. Jaco lives in the leafy city of Christchurch with his wife, daughter and cat. You will find him tweeting about cooking and websites on twitter.com/jacoswart.
Wendy Pryor
The Department of Innovation, Industry and Regional Development (DIIRD)
The Department of Innovation, Industry and Regional Development (DIIRD) is the Victorian Government’s lead agency for economic and regional development. DIIRD's priorities create a diverse portfolio including investment attraction, trade development, developing innovative industries, regional development and marketing Victoria. How does the internet service represent this diversity? Step by step! Wendy Pryor, Manager Web Services at DIIRD, will present a case study outlining the development of a federated web management model in a large and complex organisation. Since mid 2008 DIIRD has gradually added eleven web presences, of varying scale and functionality, to its instance of MySource Matrix. This has been achieved through iterative learning and continuous improvement in a range of areas including technical expertise, project management, staff skills enhancement and relationship development.
Speaker Bio:
Wendy Pryor was captivated by the potential of the internet in the early 1990s. Since then she has enjoyed hands-on, strategic and project management roles in the education, government and private sectors, focusing on websites and applications delivery. Wendy has achieved her MBIT and PMP credential and welcomes lecture and speaking engagements in the area of project management. Wendy's current role is 'Manager, Web Services' for a Victorian Government department. Last year Wendy managed a project to develop a departmental web strategy; she is currently overseeing a range of projects to deliver the strategy.
Julian Taverner
Christchurch Polytechnic Institute of Technology - NZ
Session Outline:
DISPLAYING SEMANTICALLY RELATED CONTENT WITH MYSOURCE MATRIX
If you would like to guide your users to other content on your site that relates to any of the content that they are currently viewing, what you want is semantically related content. A few good examples of semantically related content are; upcoming dates, PDF/Word docs, FAQs, Glossary terms or related pages. However, the best way to manage this is not just with regular asset listings, you’ll need; a controlled vocabulary, metadata, a taxonomy, some way of expressing the relationships and some nouse to pull it all together.
Speaker Bio:
Julian Taverner is the Senior Web Developer at CPIT, the South Islands largest Polytechnic. He is responsible for the Christchurch Polytechnic Institute of Technology (CPIT) public website & a variety of internal Staff & Students Intranets. Julian's focus is now on interaction with information. He is looking for ways to bringing the right information to those who need it, when they need it..
An overview of how the Australian Catholic University uses the Matrix CMS to Integrate data held within their Student System with metadata based information, to present both Course information to prospective students and provide a pathway for course application.
Using the Data module, ACU combine data from the Oracle based Student System with metadata stored within the Matrix CMS to present a dynamic view of accurate and up-to-date course information. Once combined, Matrix exports the data as XML to allow the creation of course documents and feed data to externally managed systems.
Speaker Bio:
After completing an Engineering degree Tim moved into the web industry in the late nineties. His experience covers fields as diverse as Banking, Marketing, Television and Education during his time working in the UK, Europe and Australia.
During the past few years while at the Australian Catholic University Tim has moved from building traditional external web applications to building them within the Matrix environment, utilising Matrix’s flexible data module to bring together information held within many different external systems.
Jill Edwards
Australasian Fire and Emergency Service Authorities Council
As the industry body representing Australia and New Zealand’s fire and emergency service organisations AFAC exists to help strengthen the services provided by its member agencies to communities and it does this through sharing, information and collaboration.
MySource Matrix has been used to establish the ‘go to’ point for the 36 member agencies of AFAC as the source of the latest industry thinking, the opportunity to collaborate in a virtual environment and to participate in discussion on major industry issues.
Speaker Bio:
Jill Edwards has been the Manager Strategy (and until recently Knowledge) of the Australasian Fire and Emergency Service Authorities Council (AFAC) since December 2006.
Jill was instrumental in the transformation of the AFAC technology environment using MySource Matrix as the platform. She played a pivotal role in the decision to utilise MySource and in its configura-tion to support the business needs of its member agencies.
In her broader role Jill recently led the design and development of Australia’s revised arrangements for advice and alerts to the com-munity; a key recommendation from the interim report of the 2009 Victorian Bushfire Royal Commission. Jill is currently working on developing good practice fire and emergency services doctrine and is involved in supporting industry research.
M2 Telecom selected MySource Matrix after an extensive evaluation of a plethora of Content Management Systems (CMS). One of the main drivers was the requirement for the CMS to support multiple brands that all sells similar telecommunications products and services, with online “assets” being managed in one place. Telecom is also a heavily regulated business, so content control via flexible workflow for content approval was an important consideration.
Kim will talk about the experience gained in implementing multiple sites on MySource Matrix, including the challenges in getting content “owners” to use the system with minimised support from M2 IT department or Squiz staff. The presentation will also cover how M2 plans to use MySource Matrix for its intranet, extranet and most importantly for further integration with its new customer service platform.
Speaker Bio:
M2 Telecommunications Group Limited is Australia’s largest network independent provider of the full suite of fixed line, mobile and data telecommunications services. M2 was established in 1999 and listed on the Australian Securities Exchange (ASX code MTU) in 2004. Company headquarters are in Melbourne, with offices in Adelaide, Brisbane, Hobart, Sydney and Wollongong. M2 is the parent company of Commander, People Telecom, M2 Telecom, M2 Wholesale, Southern Cross Telco, Simply Mobiles and GreenMobiles.
Kim leads the development, implementation and support of all the M2 Group online activities, using MySource Matrix as the platform for all its public facing websites. Kim has extensive and varied experience in IT and Telecommunications in a career spanning 30+ years. Born in Norway, Kim has spent the last 20 years in Australia, working in IT retail during the nineties, and then joining the “dot com boom” via OzEmail in 1999, which then led to roles with UUNET, which was part of the ill-fated WorldCom, one of the more spectacular dot com busts. Kim was a member of the management team at Request Broadband, one of the early success stories as broadband internet access went from bleeding edge to a serious business tool.
Kim has also been involved with other internet start-up companies, including MobileSelect which he co-founded in 2005, before joining M2 Telecommunications in 2009.
Holmesglen, like many organisation, have a magnitude of differing systems handling anything from financial, catalogue, course/events and user data. The common issue for most organisations, is how to tie all these systems together, to ensure that each component is contributing the most appropriate information to a public facing website. Holmesglen have adopted Squiz Matrix to handle Web Content Management and therefore have integrated these systems with Matrix to ensure that all information published is up to date, easily accessible and ensuring business processes are efficient and maintained within the organisation. The presentation looks to explore the methods of integration that Holmesglen have utilised with Squiz Matrix, as well as explore the business efficiencies through use of Matrix as a Web Content Management System.
Speaker Bio:
Ros Prasad - Ros is Web Administrator at Holmesglen, one of the largest TAFE providers in Victoria. Over the last two years, Ros has worked closely with Squiz, initially in building a new Matrix website for Holmesglen which was launched last year. More recently, she has been working with Squiz to integrate various business areas of the Institute, such as Short Courses, into the Matrix website. Ros has over 10 years of experience in web development, and prior to that, her IT experience has been in analysis, programming, staff training, and teaching in a number of Victorian universities and colleges.
Anthony Nigro - Anthony is a Business Manager with Squiz. As a Business Manager, Anthony is responsible for Projects, Clients and Staff within Victoria. With over 5 years experience in Project Management in the IT industry and 2 years directly in Web, Anthony has worked with many Squiz clients in their MySource Matrix endeavours.
Dare we let non-technical staff get their hands on our website? Distributed content authorship (DCA) enables an organisation to manage a high content website with a minimal website management team, but it can also potentially reduce a site’s cohesive look and feel and the quality of the content contained within. With only a very small ICT team and no experienced webmaster, the Selwyn District Council has chosen the path of DCA. Explore this case study of the implementation of our DCA, and the different solutions we’ve created to some initial problems to result in a largely self-managing website with minimal ICT involvement./p>
Speaker Bio:
Deb Webb is the Applications Support Officer at the Selwyn District Council, providing applications solutions to the council staff. She has been the driving force behind the implementation and continuing development of the MySource Matrix package for the two key council websites. Working within a very small ICT team, Deb has developed and delivered training to council staff to enable the distributed authorship and ownership of web material.
Jill Sergeant
Australian Federation of AIDS Organisations (AFAO)
AFAO is midway through the process of redeveloping its website. As a community organisation, it has been a priority for us to ensure that staff and members are engaged in the redevelopment process. In this presentation, Jill will discuss how AFAO approached the design component of the redevelopment, with a particular focus on:
• Consultation with stakeholders
• Preparing the design brief
• Engaging AFAO staff throughout the process
• Working with the Squiz design team to deliver a winning outcome
Speaker Bio:
Jill Sergeant has been the Website Officer at the Australian Federation of AIDS Organisations since 2001. Prior to that Jill was the Editor of Talkabout, a magazine for Positive Life NSW. From 2004 – 2009 Jill was the Chair of Making Links, a conference on ICT and web development for the not-for-profit sector.
An integral part of the G.James sales process involves producing estimations when tendering for new business opportunities. Learn how G.James’ I.T. Department developed an electronic tendering system by utilising in-house skills and out of the box MySource Matrix functionality. They were able to replace an inefficient system using PDFs and word processor templates with a single nationwide network presented in a clean web interface. G.James now also has better pre sales business intelligence and reporting of the company’s position and potential business.
Speaker Bio:
Jaco is responsible for developing web applications to support internal business processes at G.James Glass & Aluminium, Australia’s leading integrated glass and aluminium manufacturer and contractor. Over the last 2 years, Jaco and his team have developed various applications with MySource Matrix including eForms, collaboration tools, engineering calculators and systems that interact with G.James’ new Oracle E-Business Suite.
Jaco has been working on Web projects in The Netherlands and Australia since 2000 and is passionate about delivering effective and usable web applications. Prior to joining G. James, he played a major role in the Content and Services team for TomTom GPS Systems, delivering real-time information, updates and web content through their desktop software. Find him online on Linkedin: http://au.linkedin.com/in/jroeloffs
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Sean Lee & Kyle Chadwick
Dunedin City Council
Session Outline:
COLLABORATION; FROM MISSION IMPOSSIBLE TO MISSION ACCOMPLISHED
Two years down the track since we implemented MySource Matrix at the Dunedin City Council as the Council’s website content management system, we have learned that collaboration is one word that is easy to say or use and not so easy to apply.
Working together with other people means compromise, sharing knowledge and taking risks, and not many of us like it. This is where MySourceMatrix comes in.
In this session, we will look at how MySourceMatrix plays its role at the Dunedin City Council as a platform that brings people and technology together to deliver and meet its customer needs. There will be examples of work we’ve done by partnering Matrix with non-Matrix elements. We will also highlight the obstacles in introducing OpenSource technology to the Non-OpenSource shop and how we deal with issues that arise.
Speaker Bio:
Sean Lee
As the Webmaster at the Dunedin City Council (DCC), Sean oversees the daily operation and management of the Council’s main website, its sub-sites as well as the corporate intranet.
In 2008 he took part in the CMS selection process for the DCC's website which led to the first local government implementation of MySource Matrix in New Zealand.
Sean has a background in multimedia communication design, hospitality and customer services which makes the DCC the ideal place to apply his ideas and knowledge around web publishing and online services on full throttle. His favourite pass time includes watching hours of pre-recorded Big Bang Theory, NCIS and Bones and top on the list; travelling. His goal is one new country a year until he’s 50.
Everyone collaborates, the best technology wins. Not just within one company, but among an Internet-connected, worldwide community. New ideas and code travel the world in an instant.
As a result, the open source model often builds higher quality, more secure, more easily integrated software. And it does it at a vastly accelerated pace and often at a lower cost.
Red Hat and Squiz are working together to help enterprises gain full advantage of the capability and efficiency of open source. Red Hat Enterprise Linux and MySource Matrix are built in collaboration with a rapidly growing worldwide community.
Find out how Red Hat and Squiz are working together to provide their joint customers with a fully supported, open source stack.
Speaker Bio:
Paul Took is a Senior Account Executive and Branch Manager for Red Hat's Melbourne Office. Red Hat is the world's leading Open Source software vendor.
Paul has worked in the IT industry for nearly 10 years and has been with Red Hat for the past 4 years. Prior to his tenure with Red Hat, Paul launched the Melbourne office for Open Source Web Content Management System (CMS) vendor, Squiz. Squiz's CMS, MySource Matrix, having been adopted as the default Web CMS by the Victorian Government.
Paul has also held management roles with organisations such as BHP.
He currently manages the relationship between Red Hat and major Melbourne based clients such as Telstra, The Government of Victoria, and Australia Post. He is focussed on assisting clients successfully build technology and business strategies around the use of enterprise ready Open Source technology and to oversee the implementation and delivery of these agreed strategies.Paul currently resides in Newport, Victoria with his wife Carmen and 1 year old son, Alekzandr.
Sarah Boyd
Stamford Interactive
Session Outline:
WEB 2.0 IS THE ANSWER, BUT ARE WE ASKING YOU THE RIGHT QUESTIONS?
The "read-only web” is so old school. With Web 2.0 users interact with one another and contribute content, and now Web 3.0 promises the potential for web applications that speak directly to each other. But what is the point of any of this if it’s not what users actually want or need??
Using case studies and examples of both world leading social networking solutions and some that perhaps shouldn’t have got further than the drawing board, we will explore the context of use for these new and not so new tools. See how the user experience is everything, whatever the technology, from service delivery to citizen engagement, knowledge management or innovative thinking and design.
Speaker Bio:
Sarah Boyd is a Senior Consultant at Australia’s largest user experience consultancy, Stamford Interactive. An experienced and passionate UX practitioner, Sarah always wants to answer the ‘but why’ questions that reveal the underlying issues and requirements. These are the key to great design solutions.
Sarah has been working on UX projects for both public and private sector clients since 2001, including RIO Tinto, TAFE Queensland, the Department of Innovation, Industry Science and Research, the Civil Aviation Safety Authority (CASA), Multimedia Victoria, the Australian Grand Prix and Telstra.
A self-confessed “techno-bimbo”, Sarah’s goal is to discover how technology can help people and business to get better results, without them (or her) having to worry about how it all works.
